Both of my sitters are excellent at texting me every single day with a picture and seem to be doing a great job letting Moose out to explore and stretch his legs. We have been pleased with the service and are happy Moose is getting this break now that my work days are longer.
My pet sitter, Shanda, took great care of my kitty! Shanda sent me texts and pictures every visit which gave me such peace of mind. Everything has been very professional.
Our Pet Nanny Terrie was wonderful. She spent a lot of time playing with Sofie, who can’t get enough of playing. Terrie sent us a picture in a text each day with feedback letting us know all was well. It is so nice to have peace of mind while we are away and the process to schedule services is easy. We no longer need to worry about whether our sitter will be away and unavailable at the same time as we are.
Zoe is the best! She sent feedback, pictures, and even videos. I felt very comfortable that she was watching Emmy. She also left detailed notes of each feeding because Emmy is not the best eater. I will definitely ask for Zoe to take care of Emmy next time we go on vacation. Pet Nanny is professional, kind and care free. Sue is always available to answer questions and I couldn’t be happier with her service. Thank you all so much.
Mariann has been AMAZING with Zoe! We could not have asked for more during our transition. We are very thankful we found pet nanny and even more thankful we have Mariann in our lives! Your company is efficient and responsive!
Pet Nanny Lisa was wonderful! She was very nice and great with my precious puppies! She also kept in contact with me while I was away which gave me peace of mind. Many thanks!
Pete was great! He kept me informed of the care of my cat cat Bella, put the trash out and took in mail and on top of emailing me informative updates, he wrote a log of what he did everyday. I am very pleased! I was very happy with Pet Nanny’s web site info. It is extremely informative with all their credentials etc. I am so glad an employee at my vet’s office recommended your company. You guys gave me true peace of mind. Thank you!
Keith was awesome! He was very efficient and I loved receiving pictures of Ollie every day. I can’t wait to use Pet Nanny again!
Pet Nanny Terrie was wonderful! Lucca took to her as soon as she arrived to meet him. Pet Nanny is great to deal with. I will be using you many times in the near future.
We had two Pet Nannies, Sydrea and Phoebe. Phoebe stepped in when Sydrea was unable to continue working due to illness. Both sitters were excellent. They kept me well informed throughout the transition, and took care of my daughter’s guinea pigs precisely as instructed. They also seemed to genuinely like animals, and it was a comfort to know that the piggies were in such good hands. The Pet Nanny office is prompt, pleasant, accessible, well organized, and reasonably priced.
Lindsay made our vacation very relaxing. We never had a single worry he wouldn’t show up or skip visits. He sent photos everyday and our “boys” looked very happy and content. I think they were all a little sad when their time together came to an end. He seemed to genuinely like being with the dogs and doing what he does. We have ZERO hesitation using him again. The Pet Nanny service is very professional, complete and thorough. The owner, Colleen Sedgwick really cares about her business and her clients, two AND four-legged ones!
Pet Nanny Lisa showed a real caring concern for Sugar. I knew she was going to give her the best care possible. The was the first time I ever left Sugar in the care of someone I didn’t know. Lisa sent texts and photo’s and updates each visit. It was wonderful! The Pet Nanny office returned calls quickly and gave updates via email swiftly. It was a great experience!
I felt very confident having Cathy taking care of Ruby and Pearl while I was traveling; I enjoyed receiving the daily updates via email and a few pictures of the cats as well. I love the ease of use, and peace of mind that Pet Nanny provides! Knowing that the sitter checks into your office daily makes me breath easy that the bases are covered in the case of an emergency with the sitter.
When I first met Cathy I gave her tens and tens of instructions and details with my cat’s routine. I even printed the directions and left stickers all over the places because I was concerned she might not remember all those many details. But she listened carefully and didn’t get annoyed by my excessive teaching. She kept me posted twice a day with pictures/short videos and texts/emails about Hector’s life. I felt so close to my baby for the entire period (10 days!)! I asked her to also stay with Hector on the balcony a bit when it’s sunny and so she did. She played with him at every visit and I know that b/c my cat is now asking me to play even more than before! What a spoilt brat! Hector also bonded with Cathy very quickly even from her first visit and I could see him in the videos being happy with her. Cathy even did nice extra things: before leaving I had a washing machine accident and the cycle didn’t finish in time and my towels and a pillow were doomed to stay wet for 10 days! I had to ask Cathy to put the laundry in the dryer when it was done. I was feeling uncomfortable, but she didn’t seem to mind and I found the towels nicely folded upon return. Thank you, that was very sweet! Also, even if she was instructed to clean the litter in the evening, her last visit being in the morning, she cleaned it in the morning to let me relax as I got home from my trip! I find these small details very important in describing a person’s quality. Pet Nanny Main Line was very organized and prompt with all the administrative information and asked me to fill in a thorough form about my cat’s characteristics and all sorts of details. You’d be surprised, but not all pet sitting companies do that and I felt relieved to know somebody wants to know so much!
Getting texts from Pet Nanny Cathy is one of the favorite part of my day. It is so nice to know I can rely on someone who I know is taking great care of Marley. Pet Nanny has been such a life saver. My work schedule varys so much day to day and they are able to accommodate my erratic schedule even if it is last minute!! Thank you so much!
Jackie definitely bonded with our cat, Emma. The first night we were back, Emma kept looking at the door to see if Jackie was coming to give her treats and cuddles! It was a pleasure to work with you, Pet Nanny. Jackie was terrific!
We love our Pet Nanny, Jackie! She leaves us a note every day after their daily walk to let us know about their adventures. Pet Nanny’s recurring service is a dream. I don’t have to do anything! It automatically renews each month, which makes life easy!
Pet Nanny Kat was proactive, sweet and very communicative. She followed the instructions perfectly. Rio was calm and happy when we got home. Great job with the new customer onboarding process. Love the online system!
Sarah is fantastic! She is reliable and flexible. She communicates effectively, follows all of our instructions and Harley absolutely loves her!
Dear Pet Nanny, Pet Nanny Linda was terrific! She was an excellent communicator and was willing to be flexible for our furry babies and fluctuating schedule. Maya and Morrison were very happy. We will certainly be using you again.
My husband and I were VERY happy with the care our Macy got! We especially looked forward to Mary’s text’s with pictures attached both morning and evening! Our house was very clean and neat when we returned. She made us very comfortable,and always felt Macy was in great care. When I first contacted Pet Nanny they we’re very quick to respond to my call. I enjoyed the little video they sent to “meet your Nanny” before she actually comes to meet you and your dog. Again, we were extremely happy with the wonderful care Macy received! Thank you so much!
Dear Pet Nanny, Marianne did a great job! Red and Barnaby absolutely love her! We will definitely request her for future service. This was our first time – it was great! I look forward to the convenience of scheduling on-line in the future. Many thanks!
Linda was great! We knew right away at our first meeting that Henry would be in excellent hands. She was attentive and kind and reassuring, and we appreciated the detailed text-message reports. We returned to a happy cat and a home that was just as we’d left it. Linda thought of everything–down to double-bagging the trash at the end of the week with all the scooped litter so that it wouldn’t smell, which hadn’t occurred to us, and washing the food spoons and lids. We’re so grateful! We loved how comprehensive the website and registration process was–everything is spelled out online and it’s clear that the company is well run and cares about its cause and its clients. The peace of mind you offer is so valuable. We’ll definitely be repeat customers!
Sydrea was exceptionally communicative, thorough and caring in her pet sitting for Potato! She really went the extra mile considering Potato’s special needs as an elderly rabbit. I love the systems you have set up for registering for service, for making payment and for putting the key in a lockbox. I am thrilled with your response time and so grateful for the assurance that you care about doing a good job.
Keith was absolutely wonderful! He communicated at each and every visit and our dogs seemed very relaxed upon our return home. Pet Nanny has made traveling so much easier for us. It is such a relief knowing that I can leave for a day or two and I don’t have to worry about boarding the dogs. What a great service!
Dear Pet Nanny, I felt very comfortable with Shanna starting from the orientation meeting. That was important to me, especially when letting someone in my home when I’m not there. She was prompt with the texts following each visit, so I was reassured that Isabel was doing ok. I loved the fact that your team was so responsive and in a very timely manner. The open line of communications in every aspect of the service was a big plus! Also, the coupon applied against my total bill was much appreciated. Lastly, the convenience of paying via credit card just makes the service that much better! You guys are doing a great job!
Dear Pet Nanny, Pet Nanny Courtney was great!!!!!!! She sent me text messages and picture of PJ while I was gone, which was very reassuring.I am very satisfied!!!! Also, your enrollment process was great. Thank you!
Sydrea was very caring and professional with our dogs. She did all that was asked and bonded well with our “children.” She kept us well informed as to what she did on the walks. We were impressed with the notes that she kept at our initial meeting. It was an overall positive experience for a first-time Pet Nanny user!
Pet Nanny Katy came over a week early to walk through the apartment building and meet the cats. I was also only expecting (1) picture a day, but we received multiple (5-6 at a time,) which made us feel so much better! It also helped that Katy lived nearby and I knew she could walk to our apartment, I didn’t have to worry about her driving around and getting caught in traffic or having an issue. The entire Pet Nanny service is kind and responsive. Thanks so much!
Melinda sent very thorough text messages after each and every visit, paying special attention to the things that I was concerned about with this being Tallulah’s first overnight without anyone home. She also sent photos which I loved!!! Pet Nanny is extremely prompt with responding to questions and scheduling request and is very professional and informative.
I am so happy to have found Pet Nanny! Melus took wonderful care of my cat Quincy while I was away. I knew Quincy would be in very good hands from my initial meeting with Melus. She was very sweet and loving with Quincy and was able to give him belly rubs – something he has never allowed anyone to do before! Melus asked very detailed questions as to Quincy’s eating, play and relaxation routines. While away, the daily text updates and pictures gave me great peace of mind, knowing Quincy was being so well cared for. I came home to a very happy cat! I would love to have Melus care for Quincy during my future vacations. Your website is very user friendly and intuitive. All interactions via phone, email or in person with Colleen, Sue and Melus were professional and friendly. Thank you for everything!
Dear Pet Nanny, We felt very comfortable with Mariann caring for our beloved Madison. We appreciated the great pictures and text updates. Communication with the Pet Nanny office is easy and effortless. Here is a picture of Madison that Pet Nanny Mariann took. Thank you!
Pet Nanny Jackie was wonderful! She sent great texts, pictures and left a detailed written log for when we got home. Your service is so awesome and easy. Pet Nanny put my mind at ease while we were away. We will most definitely use you again. Thanks so much!
My dogs and I loved Marianne. She sent me wonderful pictures and descriptions of her visits with my pups. I would definitely use her again through your service.
The Pet Nanny office is efficient, communicative and professional I loved the Pet Nanny service!
Pet Nanny Bernadette was extremely diligent in texting me and updating me not only on how the house was looking (kittens are mischievous!) but how they were acting. She also took out the litter genie!!!
Your service does everything from taking care of the pets, to picking up the mail and making sure the house isn’t a disaster when I come home from a work trip or vacation. I am super happy with how professional our sitter was and how attentive you are to detail.
It is such a relief to have someone visit Bacon every day. We hesitated to get a dog for so long because of our work schedules. Every day Mariann texts me a photo. She also leaves extensive notes in a notebook. My kids run in the door from school and read the notes about the dog right away now! I only wish our daughter’s nanny’s had given us this much feedback over the many years they were at home with childcare providers! It is really easy to use Pet Nanny! I love that I don’t have to worry about the days when Mariann can’t come (finding a sub is figured out for me.)
Dear Colleen, Tori is great! She leaves a note for us after each visit and even texts me an update during her walk with King and Quinn. We are new to Pet Nanny and are extremely happy with the level of service, communication and attention to detail. The online booking form and e-mail confirmation are FANTASTIC! P.S. Every company should have a “Client Happiness Manager.”
I had a last minute reservation request, which by the way, in and of itself is so amazing that your team was able to fit us in. I loved Pet Nanny Victoria! She was our overnight nanny and I could tell by our communication that she is a lot like me when it comes to caring for my dogs. This left me with such peace of mind, knowing that my dogs would have the same attention from her that they would get from me. Victoria seemed to genuinely enjoy Bella and Nala. She sent me multiple pics (which I LOVE), texted me updates AND left me detailed daily reports. I honestly could not have asked for more. She even played with them for periods of time (which is not easy because they’re both energetic and like to play differently). Victoria was amazing! She is superb! Sue in the office listened to my needs and was logistically thorough. Our invoices were on point, timely, and were very easy to follow.
I loved all of Tammy’s great text messages and pictures of Henry. They made me feel calm knowing he was being well cared for. I have never met a company as professional as Pet Nanny-Pet Sitters of The Main Line. Thank you! I am so happy you guys will take care of my little crazy Henry :)
Tami was easy going and obviously an animal lover. She sent us cute texts and was very nice to work with. I like the ease of use of Pet Nanny, ie. filling out the forms and the payment process were so easy. Great business model!! Kudos! Here are some pics of our “fur babies”- Carly is the white American Bulldog, Duchess is the brindle Pit Bull & King Simon the kitty rules the bunch of them. Thank you again for a great experience!
Pet Nanny Katy was WONDERFUL! I was so nervous to fly across the country for a week and leave my kitty alone for the first time, but Katy made me feel so at ease – I didn’t worry once while I was on vacation. She was so kind and kept up a steady stream of communication throughout the week. I came home to a happy, healthy, and well cared for kitty. :) She’s a total gem.
Pet Nanny Donna is a loving and caring dog walker and pet sitter She clearly loves her job and my pup. I am very happy with her services. Pet Nanny has been fabulous! Sue in the office has been great in working with our fluctuating schedules. We’ve also had a great experience with our other back-up dog walkers. Thank you Pet Nanny!
Rose was awesome! During our Meet and Greet, I could tell that Rose was going to be a great pet sitter. She was very friendly and attentive as I described the type of care we were seeking for our two cats while we were away on vacation. During each of her visits, Rose texted me an update with a picture of each cat, and she was very responsive both through email and text message. She went above and beyond by making sure our cats were well fed and happy, and even cleaned up the bathroom area so that we wouldn’t come home to a mess! The Pet Nanny service is great. When I first contacted Pet Nanny, Sue Hickey was very responsive to all of my questions, and I was amazed how quickly our Meet and Greet was set up. The online scheduling is great, and I found the Pet Nanny website very helpful and easy to navigate.
Katy was awesome and went above and beyond caring for the boys. I am so excited to be able to have the option to have the best care when I travel again in the future. Thank you, Pet Nanny!
I wanted you to know that Tiffany was so warm towards Gus when she first met him and was not put off by how excited he gets when he meets new people. We loved reading her notes about her visits with Gus, and he was happy and calm when we arrived home, as if we’d only been gone a few hours. Every part of dealing with Pet Nanny has been so easy! I love being able to book services online. As a new client with a short-notice reservation, they couldn’t have been nicer or more accommodating.
Sophia was totally wonderful! Our dog loved her and she sent us detailed text messages along with photos and a written journal of her weekend with Floyd. Pet Nanny is a great service! I love how the simplicity of having everything online.
Three years ago, I brought home an 8 week old chocolate lab puppy. I had dogs before, but nothing could have prepared me for this guy. Bodhi was a shock to even my vet with his energy level, intelligence, and need for constant stimulation. I am a single “mom” and could not have made it through the last three years without everyone at Pet Nanny. The dog walkers were always so loving and knowledgeable. They always saw the best in Bodhi and recognized that his exuberance was always coming from a place of love. The office staff was always there to listen to my questions and concerns about Bodhi. They would make solid recommendations, but left his care choices in my hands. Pet Nanny is unmatched in service, knowledge, and reliability. Bodhi and I are leaving the state and will miss Pet Nanny most of all. Thanks to everyone for all of your support over the last three years.
Dear Colleen & Sue, my cat sitter, Lisa, has given me the chance to go on vacation and actually enjoy it. She has respected my worries that come with leaving your babies in the care of another. She did everything to ease my mind. She went overboard to make sure that I knew my babies are being taken care of, from sending text messages to pictures. I can now go on vacation knowing that she is there to take the very best care of Charlie, Spencer, TC and Timmy which gives me peace of mind to enjoy my trip.
I just wanted to let you know how much I LOVED Pet Nanny Allison Lunn! She was wonderful to our pets while we were away! Most people think that animals can’t talk, but mine can!!! They were happy to see us when we got back, but weren’t “DYING” to see us! She left detailed notes about each visit and sent me texts and a picture while we were away. I had 2 neighbors tell me that they watched her with the dogs and got such a nice vibe from her. I felt so good while I was away that my girls were being well cared for, but even better when we got home and found how happy they were. I would like to request that if Allison is available, we would love to have her again when we go on our next vacation. Thank you so much for a wonderful addition to my vacation!
Carol was very loving and attentive to Chance and Nina. She went out of her way to stay in touch and respond to communications while we were gone. She was cheerfully accommodating when we changed plans for our return date. She was great! We are completely satisfied with your service and will be using you again. It was so easy!
I wanted to let you know that we used Linda again and she was fantastic! She went out of her way to text me to make sure that Pet Watchman worked… which it did! We were able to read an update on Zoey, see pictures, as well as see Linda’s time in and out of hour home. I really appreciate that she took that extra step to text me. Thanks so much! Have a great day.
I am so happy with Leslie! Even happier and more pleased than I could have imagined! I was VERY nervous about leaving my new puppy, Bandit at home alone for the first time this fall… after having my college kids home all summer to help me with him. Leslie comes every day during the work week for me. Leslie leaves me a detailed note every day of how Bandit did… the good and the bad… and it’s apparent that she truly CARES. Using your company and Leslie Staines has made my life so much more relaxed (while I am at work in Center City) because I don’t worry about Bandit being cared for while I am away. Thanks so much!
We think Jackie is terrific. Clearly, crazy Daisy agrees. She is calm and effectively works with our neurotic Doberman. Jackie followed all our instructions, suggestions, and requests. She went the “extra mile”, spending some quality time with our anxious and lonely dog. Thanks Jackie and Pet Nanny!
Moritz is our cat 19 year old cat and regardless of his age, is very a happy cat. We relocated from Munich, Germany this year (the 2nd time to the US with Moritz.) My wife and I both work for a large global company. She is still working out of Germany and is commuting back and forth. For various reasons we had to determine Wayne is our home base. A challenge for the entire “Family”. In the past we usually asked friends and neighbors to check after Moritz once or twice a day, however; considering his seniority and the possibility of a health emergency arising, we needed someone who was trained in professional cat care and knows what to do if he would get into a serious medical situation. With Pet Nanny, I am highly confident that we are fully prepared. This is a huge relief to us. What I love about working with Pet Nanny is the simplicity and ease and the excellent response time. Often my travel requirements need to be scheduled in less than 48 hours and Pet Nanny is always able to accommodate my last-minute requests. This is a great accomplishment. Another plus is that we are always assigned Angela who knows and loves Moritz and is familiar with his daily routine. She also texts me after each visit which is great because it gives me peace of mind knowing that Moritz is alright. Pet Nanny are clearly the experts in pet care. For all of you folks relocating, don’t worry, Pet Nanny will help you and of course your “loved ones”.
Dear Colleen, when our dogs moved to Philadelphia from Arizona after my stepmom passed away, I knew we wanted to take the best care of them as we possibly could. We contacted Colleen at Pet Nanny and she was helpful and wonderful. She sent Sitter #1 over to our home to meet our dogs. Sitter #1 immediately sat down on the floor in our kitchen and let the dogs crawl all over her. She pet them and loved them and you could tell that they loved her. Since that day, Sitter #1 has stayed in our home with our dogs many times. When we leave she sends us text messages and pictures and leaves us great notes for when we come home. She keeps the house looking exactly how you did when you left. Sitter #1 has now worked for us for 3 years. She stayed at our home on our wedding night and our entire honeymoon. She lets us enjoy being away without worrying and we know that everything is taken care of at home and just perfect. When Sitter #1 got stuck on a trip once and was unable to make it back for our dinner routine and overnight visits, Colleen called us first thing in the morning. She already was on top of things and had everything taken care of. She showed true customer service skills at their best. She knew that we had to go away and that we did not want to worry about leaving the dogs or our home without someone trustworthy stepping in to take Sitter #1′s place. That same day, she sent over Sitter #2. Sitter #2 is warm and caring and just like Sitter #1, immediately got down on the floor and started petting and playing with our dogs. Sitter #2 has taken care of the dogs many times now also. She always is in touch to let us know that she arrived, sends texts and pictures and leaves great report cards for the dogs. The dogs love both her and Sitter #1. Thank you to Colleen for running such a professional and good business. We are beyond appreciative to her for all that she has done for us. Sitters #1 and #2 are both like family to us now. We would be lost without them.
Dear Colleen, this letter is long overdue, but I just found the evaluation section on your website and felt compelled to let you know what a wonderful job Carol does for our dog, Champ. She’s been with us for almost a year and it’s clear she really cares for our dog and loves walking him and playing with him. A few months back, however, she really went above and beyond the call of duty and her care was priceless. She arrived midday to find Champ laying in his crate in vomit and diarrhea, clearly distressed, weak and thirsty. She called me immediately, but could not reach me right away (as I was with patients). In the meantime, she cleaned Champ up, and cleaned up the mess he had made (which I assure you was no small task). When I saw her missed call, I called her right back, and could tell by her level of concern that Champ was quite sick. What you should know, and Carol knows, is that my husband! and I are both physicians. He was in the operating room, and I was taking care of a few pregnant women that I could not leave until I had a partner to cover. While I got coverage arranged, rather than see Champ left alone, Carol offered to drop Champ at the vet (which is around the corner from my house), so I could meet him there. I called the vet and they agreed. Between her extraordinary cleanup efforts and her compassion for Champ she was my hero that day! It’s so heartwarming to know someone cares for your dog as much as you do!! Thanks Carol!! P.S. Champ was fine… six bowls of water later and some Flagyl, he was bouncing around like always. His crate bed suffered a worse fate – in the trash.
Shanna always responded to my texts and she even did cleaning after horrible weather! Above and beyond! I LOVE the text reminders!
Dear Colleen, Melus did a great job with Sophie and Grace. She was very caring and loving with them. She took the time to send pictures and update me after her visits. I felt very comfortable knowing Melus was with them when we couldn’t be. Our dogs did so well we will use Melus and Pet Nanny over boarding every time. Since I have started with Pet Nanny they have been very organized, easy to work with and schedule visits, and very responsive. Thank You!
Alice was very knowledgeable about animals and was attentive to my instructions. She left a daily log to keep me informed of her daily visits. I left for my trip feeling secure and confident that Alice would be very responsible handling our home and pet care. As far as the Pet Nanny office goes, I was called back in a timely fashion, given information that answered my questions, and contacted by the recommended pet sitter when expected. I am very satisfied with your service.
Tori was great! She texted me daily with updates and did everything we asked. Both of our cats were happy upon our return. Everyone got along great! Thank you Pet Nanny!
Both Melinda and Courtney have been terrific! They are sensitive to our senior kitty who has issues and are gentle with the new babies who take a few minutes to warm up. Your Client Happiness Manager, Sue is responsive and efficient.
Tori did an excellent job. She communicated everyday by texting – this meant a lot to us. The litter box area was kept very clean. And the written documentation was also organized and legible – great job. We would certainly want her to care for our girls again – thanks! Overall, your service is excellent!
Pet Nanny is a perfect service! It is reliable and always an easy process. We love Melus. She is the best sitter. Great job and thank you. We will use again when we need in the near future.
We were very happy to work with you. It is really nice to know the boys are well-cared for by a kind person while we are away. Thank you!
Cathy did everything we asked her to do in the manner that we asked her to do it. She provided a great logbook. Muffin seemed very happy and healthy when we came back home. Your service is very easy-to-use and very reliable
Allison is always wonderful. She goes above and beyond! When she is in charge, she worries about the dogs as much or more than do when I am home! t is an easy, completely trustworthy, essential service. We would never be able to vacation without it.
Cathy is always reliable and communicative! It is great to know that our cats are safe and taken care of when we travel. Thanks, Pet Nanny!
Liz was great and did everything we asked of her. We think Trooper misses her because he got so much attention. Everything great as usual. Very prompt response to our pet sitting needs.
I love when Liz sends me a pic or comments on her visit. It’s kind and thoughtful. You run your business very professionally. It give me confidence that my little Finley is in good hands.
Normally I would be nervous leaving Molly in someone’s care but Mary sent constant pics and updates and right off the bat. I was like… this is great! She was fantastic. She went above and beyond. I was more comfortable leaving Molly in Mary’s care than I would have been leaving her with anyone else. When we got home, the next day, Molly saw Mary and her tail started wagging like crazy! She had a great time with her. I love the pet watchman app! That sets you guys apart in a great way. I love the pics, timer, and updates.
Jackie was very nice and did everything I asked her. She left a detailed note of each visit. Using the Pet Nanny service gave me peace of mind while I was away. Thank you!
When we moved to the Main Line my girlfriend and I decided to adopt a dog named Buster. As we were both working “parents,” we knew we had to hire a respected and dependable dog walker. Our apartment complex in Berwyn was pet-friendly, so we asked a couple of the dog parents we saw about who they used or would recommend. Everyone said “Pet Nanny.” So I contacted Colleen and she arranged to have Ki come out and meet Buster as well as us. Ki was very warm and friendly to us, and she explained what she would do and when she would do it. This was our first foray into using a dog walker, and we were at once put at ease by Ki, so we decided to hire Pet Nanny. I remember being in the apartment the first week Ki came to take Buster for a walk, and I was immediately taken with her as she came in and greeted Buster with “Well hello there little one.” I don’t know why, but I was just comforted by that warm introduction, and I knew Ki was going to work out great. And she did. She was almost always available to take Buster for his noon-time walk, and when she couldn’t make it, she ensured us that she would have a good substitute to send over. We would still be using Ki and Pet Nanny if we hadn’t moved to Texas in November. I highly recommend Pet Nanny to anyone who needs a friendly and dependable dog walking service.
Dear Colleen and Lisa, thank you again for your wonderful services. We truly appreciate Victoria Bralley’s pet care for Maggie and Margie. Victoria was very pleasant during our Meet and Greet. In addition to the Daily Log, Victoria shared with us an email on the first and last days of kitty care, which to us was wonderful to have tabs on our pets while we were away. She met all our requirements and more. We cherished Victoria’s services. Thank you very much, Victoria and Pet Nanny!!
Colleen and Lisa, I just wanted to write to you to thank you so much for sending Kara to us. We just got back today and were so pleased with how well she did with Hooch and how happy and well he was upon our return. Our mother in law stopped by 2 times to ensure Hooch was doing well and said how amazing Kara was with Hooch! Although, we already knew that, it was reassuring and allowed us to enjoy our vacation knowing Hooch was getting the best possible care. She was personable, professional, and we ALL loved her! She asked what would make us feel most comfortable while away from Hooch and of course my husband requested daily text messages. She would send us paragraphs after each visit which allowed us to sit back and enjoy a cocktail knowing he was doing well at home getting extra TLC. I actually have to say… I think he is sad tonight! I think he misses Kara! That makes us so happy. We will definitely use you guys and your service from now on. In the past, we thought we were doing what was best for him. Whenever we went on vacation we tried sending him to the pet hotel, Wagsworth Manor, and similar outfits. My husband would pay an arm and a leg for a suite with a TV, several play session, ice cream treats, and so on and so forth. However, we returned only to find out he didn’t eat all week and had no voice (probably from crying/barking all night)! This time, it was definitely different. SO thank you to Pet Nanny and KARA for the amazing job and going the extra mile.
Dear Pet Nanny, Mack LOVED having Jenny take care of him early this month! He is usually starved for attention when we come home, even if we are only away for a weekend, but he acted like he didn’t even care if we were around… he was probably annoyed we brought the dogs home! Mack is such a friendly kitty, and Jenny really gave him lots of love and attention. Not to mention that she can handle our crazy canine duo – we were concerned that no one would want to walk our two dogs together, especially a jumpy, playful, 85lb puppy. But I think that she actually has more authority over them than we do and they love her! Her daily notes give us a idea of what is going on and help us know if Mr. D is feeling lazy that day. I can’t think of anyone better for our big, silly boys! Jenny is great!
Dear Pet Nanny, when Josie and I met Amy I knew we were in for a treat. Amy’s calm and yet enthusiastic personality sets such a lovely tone. I loved coming home to her notes at the end of the day. And the fact that Josie was happy and safe helped me to relax and do a better job at work. Thank you so much for sending such a competent and kind professional to take care of my special Josie! We could just tell by how happy Josie was–and by the enthusiastic, detailed notes that Sarah left–that their time together was fantastic. Sarah clearly really likes our dog, and I cannot tell you how much this means to me. I had so much peace of mind while I was at work. So far, I am THRILLED! with everything about Pet Nanny. Sarah is just the latest lovely part of our experience. Thank you for sending her to our home.
Dear Colleen, Lisa and Pet Nanny Staff, Neal and I just wanted to thank everyone for the great job Angela did at our home over the past week taking care of Mango (and our home) while we went on a cruise (our first “real” vacation in over two years). Although Mango, our only cat, is definitely shy and probably did not make an appearance, we had peace of mind knowing she was well cared for, and Angela took in the mail, watered my office plant (which I hadn’t requested) and left a really nice note. It’s so great to know that your superb service is out there continuing to do what you do. You deserve the awards you’ve received. Hi to Colleen and Pet Nanny Staff, Just wanted to say hi and thanks so much for the recent superb job done by Cathy Garber while Neal and I were in Israel. Cathy came to our home twice every day and, not only left (very thorough) notes, but stayed in touch by email, sending (adorable) photos–truly above and beyond the call of duty! On the last day of my trip, I sent a sort of reminder email clarifying about the front door key placement, and she got right back to me, which totally gave me peace of mind. It really enhanced my trip knowing she was taking care of things at home. She seemed to bond with our pets which was an additional plus. What a great pet sitter! Thanks again to Pet Nanny for another great experience. Hope you had a good Holiday and so glad you’re still available to us.Thanks again.
Jim and I seriously don’t know what we would do without the Pet Nanny!!! You have always been there for us no matter the circumstance. During this trip we have to give our sincerest thanks and gratitude to Allison who went beyond the call of duty by far. Her detailed texts to us while on vacation made us feel that our babies, all four of them were in the best care possible. She bought food when it ran out, so concerned that it be the exact kind they eat. When we had to stay an extra day because of a down engine on the plane at the St. Lucia airport, it was Allison to the rescue! She was happy to spend an extra day helping us out. She made it sound as if we were doing her a favor by letting her spend more time with our three Labs, Buck, Teddy and Clydesdale. She thought Laney our cat was sweet and gave her all she needed. As we were pulling in our drive from our trip, Allison was right in front of us. It was so great to see her. Big hugs and so much thanks to her we did give! As we let the dogs out, guess who they went running to?? Allison! Now that speaks volumes to us. Need we say more? To see her interaction with them was the perfect ending to an amazing vacation. Thank you Allison, Colleen and Lisa for the incredible work you do. We consider the Pet Nanny an important member to our family.
Dear Colleen, I wanted to let you know that Michelle did a great job taking care of Lola and Jake on Saturday night. She kept me updated with how things were going, kept the house looking the way it was when I left, and kept the dogs very happy. She left me a wonderful note that made me smile when I got home. She did a fabulous job!
Dear Colleen, I have to say your service is by far the best I’ve ever used. As someone who travels quite a bit, it is so reassuring to know my little guy is so well cared for. Your flexibility and professionalism is the best I’ve seen. I will recommend your services to anyone who needs it! I think you are fantastic! Don’t change a thing! Thank you again.
Hi Colleen, I just wanted to write briefly to let you know that Chimere did an absolutely amazing job taking care of my rabbits, Abby and Maddy, this past week. Not only did she leave me a very nice, detailed note describing their week, but she also sent me a text message each day to let me know that they were okay. Although I mentioned that she didn’t have to worry about keeping their cages clean while she was caring for them, I came home to find that their cages had been maintained throughout the week and were both very clean! She went above and beyond. Both rabbits were happy, healthy and seemed unfazed that I had been gone for so long. Just wanted to thank you for the amazing service and be sure that you were aware of the awesome job Chimere did. Thanks!
My wife and I wanted a dog, particularly with our pending retirements from work. But retirement means more time to travel which adds challenges to doggie ownership. After much discussion we took the plunge and acquired the Murray Dog, a Portuguese water dog puppy. Of course, he is one great looking dog and a light in our life. We travel often, sometimes taking day outings to trips lasting 1-2 weeks in duration. We have used Pet Nanny from the beginning and always feel confident about Murray’s well-being and happiness. On longer trips, we have used the Pet Nanny to house and dog sit. This has been great for our slightly guilty consciences knowing that he is in such good hands. For the first two or three days after our return, Murray keeps running to and looking into the room where the Pet Nanny slept. This is doggie testimony to his happiness and certainly comforting to his traveling mommy and daddy. When we get back from a trip-long or short- there is always a note describing his antics with reassurance about what a good boy he was. The notes reflect the Pet Nanny’s care and interest in both the pet and the owners.
My husband and I have referred to Colleen as “The Dog Walker” for a long time. She used to walk my roommates dog about 3 years ago. Since then we have seen the benefits of having The Pet Nanny care of our animals. After we got married almost a year ago we decided to get two kittens. We live an active lifestyle and go away a lot. We immediately thought of Colleen and contacted her to care for our cats when we could not be there to do so. It is so much easier to know that the same person will be there every time you go away instead of having a neighbor or family member take care of them. I trust Colleen with taking care of our cats as well as our house while we are away. THEN we decided to take a big step and get a puppy. Of course I called Colleen frantically two weeks before we brought home Lucy, our Great Dane puppy, to work out a schedule for taking care of her. My husband and I both work, so we can not be there as much as she needs us during the day. Colleen worked out a schedule with us and told me not to worry! She made me feel completely comfortable and offered referrals of trainers as well. I know Lucy is well taken care of during the day and the cats get the extra added bonus of seeing their Pet Nanny every day! I truly appreciate Colleen’s flexibility and care for our pets. I know she will always be there (or have one of her trusted employees be there) when we cannot. Thanks Colleen! Molly, Oscar and Lucy are very lucky to have you!!!
When we brought our new puppies home, we were concerned about leaving them alone for extended daytime hours. We found Pet Nanny and our French bulldogs found a new best friend. Our dogs thrive on attention and love to be loved. The Pet Nanny provides this much needed mid-day break for them. We feel better knowing they’re well cared for during our absence. Thanks, Colleen!
We just got in from our vacation, a little late and one missed connection later, but none the worse for wear. None the less we’re back and we just wanted to let you know. Upon our arrival we were pleased to find a happy, healthy cat and a wonderful little diary of our little Winnie’s days. How great to hear how you two bonded! (Yes, she is a sweet kitty, isn’t she?) Thank you so much for the good care and service you provided… for treating our little Winnie with so much tlc and for “being there” for her while we were away. It was very much appreciated. We felt safe and secure knowing she was in Pet Nanny hands! What a relief and what a great assurance. We hope to be able to call upon you again in the near future, for when the next big vacation or long distance special event takes us away from Winnie. I know she will appreciate having you here again as much as we did now.
Dear Colleen, I just wanted to let you know how fantastic Cori was this weekend. The boys were perfectly happy once we came home and we loved seeing the note that Cori left for us. Jenn and I are happy clients and will be referring you to our friends going forward. Your company is very professional and Jenn and I are very impressed. We would not trust our boys to just anyone and now we will feel at ease traveling. Thanks so much!
Greetings! We arrived home a little while ago to find everything perfectly taken care of, especially Rabbit. We are SO pleased that someone like you took such good care of her, she is happy to see us, but I think she misses you… We find it difficult to put into words how much your efforts made us and our cat comfortable when we were away… and the journal was a nice touch.Thanks!
Hi Colleen, I just wanted to let you know that we have met with Denise, who will be staying with my girls over the Thanksgiving holiday. We loved her! She is really great, and obviously is very good with animals, especially dogs. Taylor, my greyhound, who is usually pretty reserved with new people, went right up to her and gave her a lick on the chin! I feel very comfortable leaving my animals in Denise’s care. Thank you again for your excellent service.
Dear Colleen,Our vacation was so relaxing knowing that Penny and JC were being taken care of by Molly. She did a wonderful job with the pets (loved the daily journal!) the mail, and the house. What a relief to return home to find all was cared for.
We travel overseas frequently for fun and business, but hate to leave our Goldens, Bear and Grace. Our solution: commute from Virginia to Philadelphia and leave them with our daughter and her busy family (who also travel a lot)! It works because of the expert service provided by Colleen’s professional staff at Pet Nanny. We know the dogs get wonderful mid-day walks and dependable full-time care when we are all gone. Pet Nanny has rescued us when our schedules get too complex, and even included our daughter’s dog, Max, on short notice. Great flexibility–more importantly, great consistent worry-free care.
When I first moved to the Philadelphia area, I was nervous to leave my Shih-Tzu by by herself during the long hours that I sometimes work. She really didn’t seem to mind as she had plenty of toys to keep her occupied, but I always felt that she was lonely or bored. So, I asked a few co-workers what they did with their pets when they went on vacation or when they were at work. When I asked my one co-worker, he suggested the Pet Nanny. At first, I must say that I loved the name because I really think of my dog as a child and the thought that someone else would name their business as if they were taking care of children was really quite appealing to me. After I talked to Colleen on the phone and met with her for the first time, I was completely sold. The walkers are so reliable and caring, and really spend quality time with Emma during the work day. They show so much attention in the time that they spend with her during the day that they even are able to identify some of her mannerisms and personality traits. Marla even taught Emma to walk up and down our stairs in the house, which she would never do before since she was so scared! Now, she is a pro! While I am at work, I never worry about her, as I know that she will be well taken care of and looked after. Colleen knows exactly how to cater to pet owners that really consider themselves parents. She listens to your concerns and then really accommodates her business to fit your schedule. We have never been so happy with a pet service before, and really hope that Colleen is as happy to have us as customers as we are to have her business’ services!
We have worked with Colleen and the Pet Nanny for many years and have always been very satisfied. She and her staff have helped us with a puppy, 2 dogs and now with one dog again. Scheduling visits by e-mail has been a dream come true and we appreciate her flexibility given unanticipated schedule changes. Perhaps most significant is the love she sincerely feels for the dogs in her care.When our older yellow lab was put to sleep recently, Colleen’s comments and concern helped us through a trying time. We can recommend highly the Pet Nanny to our friends and to anyone else in need of their services.
Kara was terrific! I was very pleased with Maggie’s care while I was away. Kara was also very prompt and professional. Maggie hides from EVERYBODY… but I know that she likes to have humans checking in on her! I am sure I will be calling you again in the future.
Thank you so much for your services last night and for the note you left, it was really comforting as I felt like a nervous mother leaving her baby! Emma seemed fine when we did get home and I’m sorry she was anxious with you, but you seemed to have handled it perfectly, thank you so much! I feel confident to use Pet Nanny in the future.
I just wanted to thank you and especially Jennifer for last week. Everything worked out perfectly. Jennifer was a pleasure to deal with and I think Muggsy had a great time! I would be more than happy to recommend Pet Nanny to my friends and would be happy to give you a recommendation to others. Thanks again
Your service and your sitters are great! They leave notes and follow instructions perfectly! I don’t have any suggestions on how you could improve your service. Scheduling is easy. You have nice service “packages”. Maybe make it free!! Just kidding.
I’m confident that while I travel Bella and Tessa are well cared for by The Pet Nanny team. Colleen, I continue to be impressed with the growth of your business and your professional demeanor. I am totally happy with the services I receive and hard pressed to recommend any improvements. Continued success to you and your Pet Sitters!
At the risk of sounding like a broken record, I just had to let you know what an outstanding job Ellen did for us while we were away. She was conscientious, caring, and 100% reliable. I felt comfortable with her right away, and from all indications, the animals took to her quickly as well. Her pet memos were fantastic – full of all the details that anxious pet owners like me want to hear! I was really glad my pets were in Ellen’s hands – she is 11 on a scale of 10!It’s funny – I always feel anxious when I’m preparing to leave my pets, but your people are so great and the service is top notch that I soon realize there is nothing to worry about. Knowing that the animals are in good hands makes the vacation more enjoyable for all of us (‘cuz when I’m happy, the hubby is happy!). You run a superb business, Colleen.
I cannot tell you how pleased I was with Jennifer. Taz, who as you know was abused, can be reluctant to be friendly with someone new. After two meetings he was completely comfortable with her and responded well. I told Jennifer that she had made my life easier because I could now go away with a clear conscience and a feeling of security.
Just wanted to let you know that I think Kate did an AMAZING job with Lucy this weekend. Thank you so much. She left me a very detailed letter of their activities and she even washed the sheets on the bed which was completely unnecessary! I just wanted to say thank you and Lucy will look forward to seeing her walker next Monday and Tuesday.
Sophia was great. The minute Chloe met her, I knew she would be in good hands – Chloe immediately brought her a toy to show Sophia and started her tail/body-wag. This is extremely unusual, as Chloe is always very wary of new people. You can just tell Sophia loves dogs and I was so comfortable leaving Chloe with her.
Cathy texted me every morning. She went above and beyond to get down my steps in deep snow when the “shoveler” failed to show up at all. I know I can always depend on Pet Nanny to be sure that Rocky is well looked after.
Cathy Garber has done a fantastic job with our dogs. Every time she sits for us the dogs seem happy and well behaved upon our return! She brings in mail and rotates the lights. We leave knowing that our home is also being taken well care of! Thanks again!! We are really happy with our Pet Nanny service.
Our Pet Nanny went above and beyond–we were away when a massive snowstorm occurred. Not only did she ensure that our pet was cared for but she remained in constant contact and made all the necessary arrangements to ensure their safety. Thank you Julia!
Pet Nanny Cathy is always so positive and keeps us in the loop on how the animals are doing, even sending pics! And, when our flight was delayed, she was able to make extra visits–a lifesaver.
We traveled across the country for business when we left our two pups at our home under Pet Nanny’s care. Almost immediately after our departure two storms took down trees and cut off all of the power in our home. Even getting to the house was almost impossible. Sophia kept in touch with us, spent extra time with our pups (one of them is a puppy,) since they had never been left before, and ultimately transported the pups and all of their stuff down the stairs, to her car and then to her apartment. We have an electric fence but at Sophia’s apartment she had to walk each pup. She also had guests during the storm that had also lost power. Upon our arrival home from the airport late at night we picked the puppies up at Sophia’s. They were happy to see us, but still kissed and cuddled her when they realized they were going home. This was an absolutely heroic job full of love, consideration, caring and grace under fire for which we are incredibly grateful. We look forward to many more in eventful times with Sophia and Pet Nanny!!
Upon arrival home, my pets were happy and stress-free. Janet left my house very neat and clean.
Jackie is great. She always follows our instructions to a t and takes excellent care of Alex and Merlin. We are very happy to have her!
Carly is truly wonderful. She took such special care of our dachshund, Dazy while we were away. She sent us texts updating us, and even sent pictures! We were completely at ease leaving our Dazy in her very capable hands. Thank you so much! You should clone Carly!
Sophia was great! Even though this was the first time sitting for us, our Dazy fell in love with her. In fact, when we arrived home, Dazy went running through the house nose to the ground looking for Sophia! Sophia obviously was well loved, and took exceptional care of our Dazy while we were gone.
Every thing was great. Janet did a great job and communicated very well both written and through texts. Thank you for a job well done! We will use again when we go in vacations in the near future.
Allison was great with Milly! Being that she is so young, I was nervous to leave her but Allison kept me updated and took excellent care of Milly. She was also very flexible with the bad weather we were having and that was great.
Allison is always wonderful. We love receiving pictures of Raffles while we were away! It was great to see him and know that he was doing well during our absence.
Cathy does a great job. I know the boys are being loved and well cared for. If they could talk I am sure they would agree.
Wonderful service! I am able to travel with comfort of knowing that my pets are well taken care of.
Jackie is always great with Beau. She leaves very helpful notes about his activities when she cares for him. It should be mentioned that Sue was also very helpful in the scheduling process, and contributed much toward my good experience with Pet Nanny. Her people skills, follow-through, and genuine helpfulness in finding alternatives and work-abounds as necessary are rare.
Susan was amazing! We knew when we met her that she would take great care of our hounds. They liked her immediately too. She was very conscientious and diligent about sending text updates to let us know exactly what was going on. We were concerned about leaving our guys because of the distance and length of our trip but could relax knowing that Susan was taking such good care of them.
Susan was amazing! We knew when we met her that she would take great care of our hounds. They liked her immediately too. She was very conscientious and diligent about sending text updates to let us know exactly what was going on. We were concerned about leaving our guys because of the distance and length of our trip but could relax knowing that Susan was taking such good care of them.
Jackie is great with our dog and very easy to get in contact with. We can count on her to reach out to us with any issues as well as good notes for the day. I really appreciate all Jackie has done for our furry family member!
Carol is awesome! She sends pics, writes notes, and is good with the alarm. We travel a lot and it’s nice to know our pets and home are in very good hands.
Cathy is fantastic! She is very dedicated and passionate, easy and accommodating… a true credit to your business. I always feel good leaving my kitties in her hands.
Marina was great! I was very reassured by the fact she has a guinea pig herself, which happened to have the same type of cage. She also had no hesitation about giving my guinea pig medicine (orally, with a syringe), which was very important to me.
Allison was very easy to talk to and very friendly. She contacted us before we left for our trip to make sure she had the information she needed since it was the first time she took care of Chester and Charlie. We were very happy to have her take care of our kitties!
It was wonderful to receive a text with a picture every morning. What a great way to start the day! Thank you Pet Nanny!
Allison is awesome! My dog is older with lots of health issues. Allison is great about getting him to take his meds (not always an easy task). It’s very reassuring to me that Allison will be taking great care of my dog when I’m away.
Nikki was great and most of all she was so kind to our dogs. They are very timid dogs and they took to Nikki very quickly.
I know that Winnie is in loving and caring hands when Allison comes by. I have no doubt that Winnie is already missing her! My sense is that Allison really enjoys what she does. Obviously, that good vibe transfers right to the lucky pets! Keep up the wonderful professional yet friendly approach! I will never hesitate to recommend your services to anyone!
Carol is so wonderful to our Tippy. She brings over toys and truly cares! Thanks for the wonderful service.
Pet Nanny is the best of all the solutions for vacationing worry-free. You know your pets are being cared for in their natural habitat. Our service was excellent and our crazy rescue dog made it through the experience intact, as did Megan. We love her! Thank you!
Mary did an excellent job of taking care of the cats and fish and keeping me updated on how they were. She even texted pictures! This assured me that they were in good hands!
We think Jackie is terrific! Clearly, crazy Daisy agrees. She is calm and effectively works with our neurotic Dobe. Jackie followed all our instructions, suggestions, and requests. She went the “extra mile”, spending some extra quality time with our anxious and lonely dog. Thanks Jackie and Pet Nanny!